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Contech has got its marketing offices and service
centers in most of the major cities in India to cover
the entire spectrum of Industrial and Retail Segments
and to support more than 250 dealers and 3 lac customers
spread across the country.
Team of Qualified and Experienced Engineers based in
service centers all over the country equipped with
adequate tools, fixtures, Reference standards & spares for the
maintenance of complete range of products along with the
technical staff of the dealers is constantly engaged in
providing satisfactory after sales services to the
valuable customers.
All the products are developed and manufactured by the
Contech with its own know how, hence it does not have to
depend on any external agency for the support of its
products even for the 1st machine supplied by the
Contech 18 years ago. As all the components are
manufactured using inhouse facilities,
Contechis
able to offer after sales services, after the expiry of
warranty period at a very reasonable cost to the
customers.
Contech provides the test certificates, Quality
Certificates for design (DQ), Installation (IQ),
Operation (OQ) & Performance (PQ) as required by various
certifying authorities governing the industry segments.
Contech can provide the certification for its products
by various certifying authorities like NABL & RRSL.
Contech undertakes Annual Maintenance Contract (AMC) of
the products supplied by them. It also co-ordinates with
the Government Authorities (Weights & Measures
Department) for the verification / re-verification of
the scales supplied to their customers.
Customized and dedicated Enterprise Resource Planning (ERP)
software package for the entire operation of Contech
with exclusive CRM Module for customer support helps in
tracking the product and customer history and coupled
with efficient customer support team has enabled
Contech
to offer the services to be one of the best in the
field.
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